Cancellation Policy / Credit Card Capture: Due to the amount of no call no shows' the last several years we have followed suit along with other local detailers, and implemented a no call no show cancellation policy. Credit card capture is now required in order to secure an appointment spot. Failure to cancel or reschedule within a 12 hour time period will result in a fee of 25% of your package price being charged to your card. your credit card information is held with our credit card processing company. We do not have access to your account information outside of the last 4 digits of your card number. If you are uncomfortable leaving a CC Capture you can come in to our facility and we will schedule you online here with a 25% cash deposit to be used towards your final bill.
How long Does My Detail Take: Truth is we don't know it depends on the condition of your vehicle coming in and what all your having done to it. Most details are completed within one day unless they are excessive or your having paint enhancement / ceramic coating services. We will call or text you when your detail is completed. At Doctor Detail we strive to make our customers #1 by meeting or surpassing all their detailing needs. We do not take payments until you have had the chance to fully look over the work performed by our technicians. If you find anything you are not pleased with, your displeasure will be happily fixed on the spot. Please note that some stains may not come out of your vehicle, If that is the case understand our technicians have done everything possible to make sure they got out what was able to come out.
PERSONAL BELONGINGS:
For insurance purposes we are not able to uninstall or reinstall child car seats, we can put them aside during your detail, however you must remove them and reinstall them. Please remove all seat covers and steering wheel covers if you would like those area's detailed. Area's containing personal belongings will not be detailed (Trunks, Center counsel's, glove boxes etc.)
How long Does My Detail Take: Truth is we don't know it depends on the condition of your vehicle coming in and what all your having done to it. Most details are completed within one day unless they are excessive or your having paint enhancement / ceramic coating services. We will call or text you when your detail is completed. At Doctor Detail we strive to make our customers #1 by meeting or surpassing all their detailing needs. We do not take payments until you have had the chance to fully look over the work performed by our technicians. If you find anything you are not pleased with, your displeasure will be happily fixed on the spot. Please note that some stains may not come out of your vehicle, If that is the case understand our technicians have done everything possible to make sure they got out what was able to come out.
PERSONAL BELONGINGS:
For insurance purposes we are not able to uninstall or reinstall child car seats, we can put them aside during your detail, however you must remove them and reinstall them. Please remove all seat covers and steering wheel covers if you would like those area's detailed. Area's containing personal belongings will not be detailed (Trunks, Center counsel's, glove boxes etc.)